Privacy Policy
Last updated: 4/2/2025
1. Introduction
Welcome to Moonwalk Orthotics, provided by Moonwalk Orthotics. (referred to as "we," "our," or "us"). Protecting your privacy is of utmost importance to us. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By accessing or using our services, you consent to the practices described in this Privacy Policy. Please take a moment to carefully read this policy to make informed decisions about your personal data.
2. Information We Collect
We collect various types of personal information, including:
a. Information You Provide to Us:
- Contact information: such as your first and last name, email address, phone number, professional title, and organization name.
- Profile information: including your username, password, and account preferences.
- Datasheet information: when enrolling in our service, you may choose to complete a datasheet with personal data fields, such as first name, middle name, last name, date of birth, gender, email addresses, phone numbers, street addresses, relatives' names, employers, political affiliation, and ethnicity ("Datasheet Data"). We use this Datasheet Data to search for and request the removal of your personal information from data broker websites.
- Feedback or correspondence: information you provide when you contact us with questions, feedback, or other inquiries.
- Usage information: data about how you use our services and interact with us, including information provided during your use of interactive features.
- Marketing information: your preferences for receiving communications about our products, activities, and publications, as well as details about your engagement with our communications.
- Other information: data we collect as disclosed at the time of collection or in accordance with this Privacy Policy.
b. Information from Social Media Platforms:
We may maintain pages on social media platforms, and when you interact with these pages, the platform provider's privacy policy will apply to your interactions. Information provided through these platforms may be used in accordance with this Privacy Policy.
c. Information from Third Parties:
We may receive personal information about you from third-party sources, including marketing partners, publicly available sources, and data providers.
d. Cookies and Automated Information:
We and our partners may collect information automatically, such as your device's operating system type and version, device identifier, browser type, IP address, website visits, location information, and information about your interaction with our services. For more details, please refer to our Cookie Policy.
3. How We Use Your Personal Information
We use your personal information for various purposes, including but not limited to:
a. To Operate the Services:
- Providing, operating, and improving our services.
- Establishing and maintaining your user profile.
- Enabling social features like our blog.
- Communicating with you about the Services, including announcements, updates, security alerts, and support messages.
- Personalizing your experience.
- Providing support and maintenance.
b. For Research and Development:
We analyze usage data to improve our services and develop new products and features.
c. Marketing Communications:
We may send you marketing communications as permitted by law. You can opt out as described in Section 4.
d. Compliance with Law:
We use your personal information to comply with applicable laws, lawful requests, and legal processes, such as responding to subpoenas or government requests.
e. Compliance, Fraud Prevention, and Safety:
We may use and disclose your personal information to protect our rights, privacy, safety, or property, and to prevent fraud or illegal activities.
f. With Your Consent:
In some cases, we may specifically ask for your consent to collect, use, or share your personal information, as required by law.
g. Creating Anonymous Data:
We may create aggregated and anonymous data from your personal information for analysis and improvement, which may be shared with third parties for lawful business purposes.
4. How We Share Your Personal Information
a. Datasheet Data Disclosures:
We may disclose Datasheet Data to third parties, such as data broker websites, to search for your personal information and request its removal.
b. General Data Disclosures:
We do not share your personal information with third parties without your consent, except in the following circumstances:
- Affiliates: We may share your personal information with our corporate subsidiaries and affiliates.
- Service Providers: We share your personal information with third-party companies and individuals who help us operate the Services.
- Partners: We may share your personal information (excluding Datasheet Data) with business partners.
- Third-Party Platforms: If you connect our Services to a third-party platform or social media network, we may disclose authorized personal information.
- Professional Advisors: We may share your personal information with professional advisors when necessary.
- Compliance, Fraud Prevention, and Safety: Your personal information may be disclosed to protect rights, safety, or property.
- Government Requests: We may preserve or disclose your information if required by law or to protect safety, property, or rights.
- Business Transfers: Your personal information may be shared in connection with business transactions.
5. Your Choices
You have the following rights and choices:
a. Access or Update Your Information:
If you have registered for an account, you can review and update certain personal information in your account profile.
b. Opt Out of Marketing Communications:
You can opt out of marketing emails by following the unsubscribe instructions in the email. You may still receive service-related and non-marketing emails.
c. Cookies and Browser Web Storage:
Refer to our Cookie Policy for information on disabling cookies and similar technologies.
d. Do Not Track and Global Privacy Control:
We do not currently respond to "Do Not Track" signals.
e. Choosing Not to Share Information:
If you do not provide required information, we may not be able to provide certain Services. More information on this is available in our Privacy Policy.
f. Third-Party Platforms or Social Media Networks:
You may be able to limit information sharing with third-party platforms or social media networks.
6. Other Sites, Mobile Applications, and Services
Our Services may contain links to or content from other websites and online services operated by third parties. We do not control these third-party services and are not responsible for their actions. Please read the privacy policies of these services.
7. Security Practices
While we implement security measures, no system is completely immune to intrusion. We recommend managing access to your devices and practicing good security hygiene.
8. International Data Transfers
We are headquartered in the United States and may transfer personal information outside your state, province, or country to the United States or other locations. We ensure compliance with data protection laws in such transfers.
9. Your California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). See Section 10 for details.
10. Notice to European Users
This section applies to individuals in the European Economic Area and the United Kingdom. It outlines your rights under European data protection laws.
11. Contact Us
If you have questions or comments about this Privacy Policy or our privacy practices, please contact us at:
Moonwalk Orthotics
Phone: 718-504-1115
Email: hello@moonwalkorthotics.com
Address: 180 Skillman St, Brooklyn, NY 11205
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the beginning of this policy. Your continued use of our Services constitutes acceptance of these changes. We may notify you of significant changes via email or through the Services.
13. Disclaimer
"By providing my phone number to “Moonwalk Orthotics”, I agree and acknowledge that “Moonwalk Orthotics” may send text messages to my wireless phone number for any purpose. Message and data rates may apply. Message frequency will vary, and you will be able to Opt-out by replying “STOP”. For more information on how your data will be handled please see our privacy policy below: Privacy Policy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
